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It’s difficult to decide whether TruthFinder vs Spokeo is best regarding background checks. Each service has its pros and cons, so you are probably wondering if either is a better option. In this blog, WhichChoose will give you an overview of each service and compare them based on various factors. We’ll walk you through the database size, customer support hours, pricing, and how fast they process reports. Continue reading.
Truthfinder Vs Spokeo: Overview
Simple interface
Features categorized based on users’ information needs
Monthly membership
Unlimited searches
Mobile app
Single-minded customer support
Easy-to-navigate interface
Features based on types of reverse lookup
Monthly membership
Well-made reports
Mobile app
1.1 Truthfinder
The TruthFinder background check service provides comprehensive research on anyone in the United States. It’s processed by name, address, phone number, or email address.
It works based on vast public records that allow it to run people-searching results quickly. All the information you may need to know can be found there, including arrest records, aliases, work details, phone numbers, and more. With this tool, you can also check how your personal data is represented on the dark web, in order to know if your identity is actually private.
1.2 Spokeo
Like most paid people search tools, Spokeo aggregates data from various sources to provide users with public information. Specifically, it collects data from public records, white pages listing, and social networks into easy-to-digest profiles.
Spokeo provides a variety of search parameters that back your attempt to find lost loved ones. Nonetheless, the best thing about this background check tool is its user-friendly interface and how easy it is to navigate every feature.
So, how does Spokeo compare to TruthFinder? Let’s head to the pros and cons to know more.
Truthfinder Vs Spokeo: Pros And Cons
More comprehensive results
Neat location history
It allows you to check your personal data on the internet.
Available in a mobile app
Positive feedback from most users
A report in PDF is charged $2
Monthly membership is required under any circumstances.
Well-designed, easy-to-navigate interface
Reverse Email Lookup
Reports are well made.
Available in a mobile app
Monthly membership is required to use the tool
Potential misinformation
Slow update
Court records come at a cost.
Overall, TruthFinder’s pros outweigh the cons, while Spokeo is the contrary. Although TruthFinder is a later comer (since 2015), it provides more comprehensive reports than Spokeo. This might be attributed to the fact that it was developed by experienced software engineers of its mother background check tool Instant Checkmate.
Also, Spokeo’s downsides pique our attention. We could tolerate no free trial or inflexible payment, but outdated data and negative overall customer feedback indeed trigger our nerves. Read on to know what features are offered by each background check service.
TruthFinder Vs Spokeo: Main Features
| Features | TruthFinder | Spokeo |
| People Search | Yes | Yes |
| Reverse Phone Lookup | Yes | Yes |
| Reverse Email Lookup | No | Yes |
| Reverse Address Lookup | Yes, by city and state | Yes, by precise home address |
| Public Records | Yes | Yes, with an upgrade required |
| Background Check | Yes | Yes |
Overall, it depends on the users’ needs to decide which tool offers better features. With Spokeo, you have all features, including Reverse Email Lookup, which we don’t find in the TruthFinder platform. However, you will feel more comfortable using the Public Records in TruthFinder as compared to Spokeo. To use this feature with Spokeo, you must pay an extra fee as an upgrade to your membership.
Truthfinder Vs Spokeo: Ease of Use
When it comes to the ease of use of each background check platform, TruthFinder seems to have the upper hand. It offers assisted searches, free preview, identity protection, unlimited searches, and user privacy. Meanwhile, Spokeo only promises on free preview without the rest mentioned factors.
Truthfinder Vs Spokeo: Payment Methods
TruthFinder allows two payment options: Credit card and PayPal. Regarding the former option, TruthFinder accepts Mastercard and Visa credit cards. With the latter option, you will head straight to the checkout page on Paypal.com, where you log into your PayPal account to make the payment.
Spokeo offers more credit card options, yet no electronic payment options like PayPal, which might be an inconvenience for some users. It accepts Visa, MasterCard, American Express, Discover credit, debit, and prepaid cards.
Truthfinder Vs Spokeo: Customer Support
TruthFinder’s customer service can support you between 6 am and 7 pm (Pacific Time Zone) from Monday to Friday. It’s available by phone call (855) 921-3711 and by email. Additionally, there is a help center on its official website where you can instantly find the answers to several common questions. According to most customer reviews, also, TruthFinder has highly responsive customer support.
Unlike TruthFinder, Spokeo can support customers between 5 am to 8 pm (PT) every day of the week. You will also get assistance by phone at (800) 699-4264, live chat, or email. Despite offering a longer duration of support and live chat service, Spokeo receives negative customer reviews because the support team is often offline when users need them most.
Truthfinder Vs Spokeo: Pricing And Plans
7.1 TruthFinder
The TruthFinder membership plans come as follows:
- One-month membership: $27.78
- Three-month membership: $23.02 per month
- Six-month membership: $9.94 per month
Responsive customer support
Positive customer feedback
7.2 Spokeo
The Spokeo membership plans come as follows:
- One-month membership: $13.95
- Three-month membership: $7.95 per month
- Six-month membership: $4.95 per month
User-friendly interface
In operation for a long time
As a summary of our TruthFinder vs Spokeo comparison, which option is better? It may depend on your need, but we still want to recommend TruthFinder, despite its high price.
There are specific reasons to pick TruthFinder as the winner. As a comprehensive background check service, it offers users up-to-date results from various criteria. Most importantly, based on our TruthFinder vs Spokeo research, it provides more responsive, professional customer support than Spokeo. This is a big plus since people-search tools aren’t always stable, so the service should always be there when the users need them most. WhichChoose hopes this article has been helpful!
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